Main ideology of bank is the relationship and belief between
the Bank and Client. If any step of each party is against this belief and trust
then relationship between them will be disrupted which will cause the business
to be dissolved.
Nature of Bank-Client Relation
Person, institution, company involves in banking business is
called “Banker”. Such a way client means that person who is involved with the
bank through his account or any of the service of the bank. On the basis of the
functions and services provided by the bank to its clients Bank – Client
relationship can be considered as:
1. Debtor –Creditor
Relationship: When client deposit money in the bank then bank is a debtor
and oppositely other party is creditor. Thus this relationship grows through
depositing money by the client.
2. Contractual
Relationship: This relationship establishes through opening a bank account
by the client. This relationship creates right and responsibilities for both
the parties. Under this contract bank remain liable to return back the client’s
deposited money.
3. Client’s trustee:
Most of the time banks give protection to the client’s valuables, documents
etc. through providing the locker services .This relationship can be considered
as legal relationship.
4. Mortgage provider
and receiver relationship: Bank provides loan against the client’s
property. This relationship is the outcome of the client long term relation and
belief on the bank and bank’s long term services delivering to the clients.
5. Agency
relationship: Payment dues and collect receivables are on behalf of the
clients are the responsibilities of bank.
Bank responsibilities towards the clients
According to the principle of banking business, doing
welfare and protecting client’s interest are wholly the responsibilities of the
bank.
1. Pay back money:
Generally bank is bound to pay back the client’s money. But it is paid on the
fulfillment of some condition specified by the contract. As an example: If
money is deposited in the current or savings account then client can withdraw
money by writing the Cheque and any approval of the bank is not needed.
2. Secrecy of
account: Bank never discloses any information of the clients except asked
or advised by the Court, Bangladesh Bank or respective client.
3. Carrying on
depositor’s order: According to the order of the depositor bank utilizes
the deposited money. As an example, if client orders bank to repay the dues to
some specified person then bank does this as per order. Same way if client
orders bank after meeting the condition to collect the receivable then bank
also do the same.
4. Exchanging of
interest and service fee: Bank collects money of receivable interest on
behalf of the client and deposits properly to the client’s account.
5. Opportunity of
easy loan repayment: Bank sanctions the loan on easy repayment schedule.
Thus both of the parties will be benefited.
Client’s responsibilities towards the bank
As bank has responsibilities toward the client such a way
client also has responsibilities towards the bank. Client’s responsibilities
are following:
1. Honesty:
Client should show the honesty to maintain the relationship towards the bank.
From opening a bank account client should disclose all required information to the
clients.
2. Loan repayment:
Client should pay installment of loan as per repayment schedule. So if loan
cannot be repaid according to contract then by the adoption of the law bank will
collect money by selling the property of the client.
3. Cautiousness:
Client should take proper care in writing Cheque. As an example: proper
signature, date in right places and right time.
Cheque is a bill of exchange, generally two types of Cheque are available
to use
1. Bearer Cheque:
In case of this Cheque bank is bound by order of the client to pay the
specified amount of money to the specified bearer within a specified time period.
2. Order Cheque:
Generally in case of such kind of Cheque, bank pays to the payee or to the
specified person by the order of the payee’s. Bank cannot pay cash on present
of this Cheque but only through the account bank can clear this payment.
Secrecy of bank account and related information regarding this
Relationship between the bank and client are of trust. This
relationship dissolves only when conspiracy, fallacy or illegal activities
occur. The possible reasons those may dissolve the relationship between the
bank and client:
1. Client has
declared as bankrupt: If client is declared by the court as bankrupt then
Bank-Client relationship dissolves.
2. Mental disorder:
If client is not capable of doing the bank transaction or may not remember
anything, at that time relationship will dissolve.
3. Garnishee order:
If any Garnishee Order is enforced by the court then bank becomes bound to
close the client account.
4. Bank’s own
decision: If client doesn’t follow the bank’s rules and principles then
bank may become bound to close the client’s account.
5. Client’s own
Decision: If client is not interested to continue his account then relation
comes to an end.
6. War and Enmity:
If bank and client stay in a location on which division has taken place thus
relationship breaks as usually.
7. Balance Transfer:
If client orders on bank to transfer all his account balance to the other bank
then client’s account automatically closes down.
8. Death of client: Due
to this reason account comes to an end.
9. Non-active
Account: If any client doesn’t make any transaction through the account for
long time then account of this client will be closed automatically.
End
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